Instructions for Emergency Contacts in Smartphones

For iPhone Users

1. Access Emergency SOS Settings

Open the Settings app on your iPhone and Tap on Emergency SOS.

2. Configure Activation Method:

• Call with Hold:
  • Turn on/off: Toggle the “Call with Hold” option to enable or disable the side button and volume button hold method for activating Emergency SOS.
  • How it works: Press and hold the side button and either volume button to start a countdown to call emergency services.
• Call with 5 Presses:
  • Turn on/off: Toggle the “Call with 5 Presses” option to enable or disable the rapid side button press method for activating Emergency SOS.
  • How it works: Rapidly press the side button five times to start a countdown to call emergency services.

3. Manage Emergency Contacts:

• Go to Health:
  Open the Health app.
• Tap Medical ID:
  Tap on your profile picture in the top right corner, then tap “Medical ID”.
• Edit Emergency Contacts:
  Tap “Edit” in the top right corner to add, remove, or edit emergency contacts.
• Add Emergency Contacts:
  Tap the “+” button to add a new emergency contact and specify their relationship to you.

4. Emergency SOS via Satellite (For iPhone 14 and later):

• Access Satellite Settings: Go to Settings > Emergency SOS.
• Connect to Satellite: If you’re in an area with no cellular or Wi-Fi coverage, you can use Emergency SOS via satellite to text emergency services.
• Emergency Text via Satellite: If the call doesn’t go through, tap “Emergency Text via Satellite” to text emergency services.
• Report Emergency: Tap “Report Emergency” and follow the on-screen instructions.